chart trading

Post any software related questions or comments here. This is also the place to ask for help if you can't figure out how to do something in Wave59.
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David
Posts: 24
Joined: Tue Jul 21, 2015 9:01 pm
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chart trading

Post by David » Thu Mar 22, 2018 11:29 am

Earik,

what's good,I have not been able to trade from the chart for 2 weeks now, I have sent about 5 emails either to support@wave59 or Earik@wave59. What is the best way to get in touch with you concerning issues. if you can I would really like to try and fix the issue.

let me know what I can do to help out

Peace

David

abacaba
Posts: 143
Joined: Sat Aug 15, 2015 5:02 pm
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Re: chart trading

Post by abacaba » Fri Mar 23, 2018 5:39 pm

David,

If you could describe what is going on with the chart trading tool, maybe some of us on the board could help you out. I use it everyday. This tool can be temperamental -- you cannot trade on a multiple account TWS for instance. There are some other issues. But none insurmountable, at least on my end.

Todd

David
Posts: 24
Joined: Tue Jul 21, 2015 9:01 pm
Contact:

Re: chart trading

Post by David » Sat Mar 24, 2018 2:27 pm

Todd,

What's good.

Earik and myself got it wired in. What happened was I was using for symbol ES I was @ES#C. On a 5 minute chart when the ESH8 was close to expiring things went sideways.

Now I use @ESM18 and ESM8. At first things didn't work, then I realized that some charts had different trade specifications set up... "in the chart group" Now things are good everything works.

thank you for asking money!

David 308

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