Error opening new charts

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soldado1976
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Error opening new charts

Post by soldado1976 » Wed Aug 17, 2016 8:58 pm

Earik - when I open a new chart i am immediately getting a message saying "" is not an integer value
and then not able to open anything. I can open saved charts, but not create a new one.

Any idea?

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earik
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Re: Error opening new charts

Post by earik » Wed Aug 17, 2016 9:27 pm

Hmmm. That sounds like a corrupted registry value.... Try this:

1) Close W59
2) Go Start - Run - "regedit", to bring up the registry editor
3) Navigate to HKEY_CURRENT_USER/Software/Wave59_PRO
4) Delete the entire Wave59_PRO folder
5) Restart W59

That will force W59 to reset everything to the factory defaults, which will hopefully override the issue. Let me know if that doesn't help.

Earik

soldado1976
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Re: Error opening new charts

Post by soldado1976 » Thu Aug 18, 2016 2:04 pm

Got it thank you

abacaba
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Re: Error opening new charts

Post by abacaba » Sat Aug 20, 2016 12:09 am

Hi all,

I have been getting the same message recently also. Thought it was an issue with my "travel computer" but it popped up this week on my back home office machine. I was able to get things working again by deleting the past day's data file for the most recently viewed chart symbol, and reloading the data.

Todd

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